BASE: ICRC Manila Shared Services Center Philippines
PURPOSE
Offshored in 2011 to Manila, Logistics Data & BI unit monitors the quality of key Logistics transactional data, implementing corrective actions when required. The unit provides the Division and other stakeholders with real-time dashboards, reports and ad hoc analysis that reflects Logistics activities, enabling performance measurement and informed operational decisions.
The Data & Business Intelligence Manager is an individual contributor role that will support and monitor data management processes within the Logistics Division to enable evidence-based decisions and improvements in the area of data entry, quality, support and analytics.
He/she interacts with application users within the Logistics Division, business owners (BPO), subject matter experts (SME), counterparts from other divisions and requesters of unit’s service.
ACCOUNTABILITIES AND RESPONSIBILITIES
Business Intelligence (BI)
- Develop or update complex dashboard(s) in coordination with Business Interlocutor(s) and as per unit framework
- Share knowledge and coach Tableau creators within the unit
- Promote, monitor and support/coach users of dashboard(s)
- Create/Maintain supporting documentation
- Consolidate requests to prepare dashboard(s) evolutions
- Forward issues related to software use or master data to appropriate counterparts
Data Stewardship (DSS)
· Ensure that Tableau datasources are accurate and refreshed
· Participate in Tableau datasource evolutions and testing
Data Quality Monitoring (DQM)
- Monitor and perform corrective actions so that data is fit for use by consumers
- Update DQM documentation as per new cases encountered
- Identify potential data quality issues, participate to investigation and develop DQM documentation
- Develop and maintain DQM tools
· Liaise with counterparts for root cause(s) solving
Specific activities
· When in charge of a specific activity, perform tasks autonomously and pro-actively
· Maintain the activity documentation
· Maintain the related tools updated
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PEOPLE MANAGEMENT RESPONSIBILITIES
- Engages in ongoing and continuous feedback and support, particularly for new team members, but also other staff members
- Coaches and advise new team members on internal and external training and development possibilities
ADDITIONAL DUTIES
- Understands and adheres to the Unit’s guiding principles
- Represents the Unit and the Logistics division in an appropriate way during activities and in meetings, and avoids any activity that may reflect negatively on the Unit’s image
- Takes responsibility for their own professional learning and development
SELECTION REQUIREMENTS
· University degree in Economics, Business and Technical sciences background
· Certified training in Business Intelligence software (Preferably Tableau or MS Power BI)
· Working knowledge of SQL language and SQL databases, certification is an asset
· Experience in supply chain processes in international organizations or companies
· Experience in using an ERP system is an asset (preferably JD Edwards)
· Very good command of English, any additional languages an asset
· Excellent communication skills, both verbal and written
· Strong history of continuous education and proven drive to increase skill set
YOUR PROFILE
- Works well under pressure and can adapt efficiently to changing priorities**
- Capable of managing several projects simultaneously and meeting tight deadlines**
- Dynamic and with a solid sense of responsibility**
· Well organized, able to handle multiple tasks and prioritize, capacity to work under pressure
· Very good analytical skills, able to work in teams as well as independently
WHAT WE OFFER
· Diverse and humanitarian-minded workforce
· An opportunity to contribute to institutional efforts to protect and assist conflict victims worldwide
· Training opportunities
Flexible work schedule
How to apply:
To be considered in this position, you will need to submit the following requirements in one PDF file to gva_msschr_recruitment_box@icrc.org following this format for the subject line: *SURNAME First Name – Data and Business Intelligence Manager:
· comprehensive and updated resume
· motivation letter
Start date: September 2021
Office Address: 32/F Petron Mega Plaza, 358 Sen. Gil Puyat Ave., Makati City, Philippines
www.icrc.org
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**This vacancy is open to Philippine Nationals. ICRC will not facilitate any visa in relation to this employment. Only shortlisted candidates will be notified.