What we do
The International Committee of the Red Cross (ICRC) works worldwide to provide humanitarian assistance to people affected by conflict and armed violence. We take action in response to emergencies and at the same time promote respect for international humanitarian law. We are an independent and neutral organization, and our mandate stems essentially from the Geneva Conventions of 1949. We work closely with National Red Cross and Red Crescent Societies and with their International Federation in order to ensure a concerted, rational and rapid humanitarian response to the needs of the victims of armed conflict or any other situation of internal violence. We direct and coordinate the international activities conducted in these situations.
Purpose of the position
The Telecom Engineer acts as an interface between the field ICT Staff and service providers for the operation and corrective maintenance of telecommunications systems. The Telecom Engineer participates, suggests and helps in the drive of the Telecommunication strategy and smooth running of operations within his/her field of expertise.
Main duties and responsibilities part 1
- Anticipate needs, identify issue and orient on:
- Satellite technologies for fix, mobile and portable setup (VSAT, MSS, etc. using LEO/MEO/GEO constellations);
- Geo-localisation services;
- PABX technologies or Session Border Controller (SBC);
- Terrestrial telephony Services (SIP trunk);
- Mobile telephony Services;
- Electrical issues for Telecom services (batteries, earthing, solar, etc;
- Radio (VHF, UHF and HF technologies);
- Wireless technologies (LAN to LAN, etc.);
- Monitoring (Not limited to: Electrical and LAN/WAN/WLAN networks) experience and stake understanding;
- Evaluate and train new ICT field Staff on technologies;
- Participate and organize trainings and technical workshops with ICT and users;
- Manage the ICRC documentation ecosystem linked to the related technologies;
- Prepare content, support and documentation for End Users and ICT Staff;
- Maintain Inventory database and manage the changes, participate on evolution of the tool;
- Participate and feed the Telecom Strategy;
- Participate and represent ICRC on different Telecom forums, transfer actionable substances to ICRC;
- Contract management linked to the related technologies as well as and some invoice management.
Main duties and responsibilities part 2
- Develop skills and anticipate ICRC needs for IoT (Lora, SMB, SigFox);
- Available for short missions on the field if required;
- Ready to collaborate on Telecom project/activities;
- Ensure satellite technologies (Data, Voice), transportable, portable and ultraportable (VSAT, Inmarsat, Iridium, Thuraya etc..) coherence and set the standard;
- Ensure the right positioning of ICRC toward geo-localisation services and set the standard;
- Ensure PABX, SBC approach;
- Ensure lean GSM service for headquarters and global approach;
- Ensure the right electrical setup and backup for Telecom solutions with the right monitoring and set the standard;
- Ensure VHF/UHF and set the Standard;
- Ensure the right approach towards any wireless LAN/MAN solutions;
- Ensure solution findings and services approach review;
- Ensure support on the related technologies is in line with ICRC Standard;
- Ensure operational as well as end user documentation is up to date.
Education and experience required
- Masters in Telecommunications Engineering;
- Minimum 3 years’ experience as a Field ICT Engineer with very good knowledge of telecommunication systems used by humanitarian organisations;
- English and French is required and knowledge of Spanish is a plus.
Desired profile and skills
- ICRC ICT field experience;
- An interest for humanitarian action;
- Ability to work in a team as well as independently;
- Strong analytical mindset;
- Strong team player;
- Communication skills and ability to negotiate with partners, users and ICT Staff;
- Flexibility and ability to manage ambiguities;
- Good organizational skills;
- Flexibility to travel on short missions.
Additional information
- Location: Geneva
- Length of assignment: 4 years
- Activity rate: 100%
- Estimated start date: July 2020
- Application Deadline: Sunday, the 31st of May 2020
How to apply:
Please follow this link to our Career Site: https://careers.icrc.org/job/Geneva-%28GVA%29-Telecom-Engineer-15231/601720101/