Country: Somalia
Closing date: 11 Mar 2019
ICT TECHNICAL SPECIALIST
KISMAYO
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About the Job
The Information and Communication Technology (ICT) Technical Specialist manages and organizes all ICT systems and services for ICRC Kismayo Sub Delegation. S/he assists in designing and installing ICT infrastructure based on defined standards and recommendations from his technical supervisor.
This position is placed at Grade B2. It is a National/Resident position based in Kismayo, Somalia.
Duties and Responsibilities
Independently installs, maintains, repairs and monitors ICT equipment in line with ICRC standards
As a part of global support services handles customer/staff queries and escalates as per the ICT policy
Ensures ICT inventory is updated regularly, carries out regular physical checks and maintains adequate stocks levels
Ensures that existing ICT infrastructure is functional and carries out regular maintenance
Ensures that global/country-level policies and procedures are implemented and adhered to
Briefs, advises and trains end-users on the ICRC's ICT systems
Supports in developing and updating of technical documentation for all IT equipment
In charge of ICT daily operations in Kismayo Sub Delegation and travels to other sites when need be
Ensures capacity building of the ICT teams in the field when need arises
Minimum qualifications and required competencies
Bachelor’s degree or equivalent in Information Technology, Electronics or Computer Science
4 years' troubleshooting experience in the area of ICT service catalogue; workplace services, telecommunications, IT and help desk
Windows Server Technology Certification
Security Gateway and Fire wall Certification
Skilled in LAN and WAN configuration
Knowledgeable and skilled in Wireless and VSat technologies
Experience in Project management and report writing
Ability to work under minimal supervision in a very busy environment
Good command of English and Somali language
Good knowledge of the social, economic and political affairs of the assigned region
We Offer
A dynamic and challenging work environment in an international humanitarian organization
Training and development opportunities
A competitive salary with benefits, based on the ICRC Compensation and Benefits framework
How to apply:
Apply by sending your cover letter and CV addressed to the Human Resources Manager, ICRC Somalia Delegation, on the email address sokrecruitment@icrc.org. Your cover letter must indicate your current salary and your expected salary range. The closing date is 11th March 2019. Please indicate the position title in the subject line of your email message.
NOTE THAT ONLY EMAILED APPLICATIONS WILL BE CONSIDERED.
Please note that only short-listed candidates will be contacted and canvassing will lead to automatic disqualification. Any enquiries about the position should be addressed to sokrecruitment@icrc.org.