PURPOSE
The "PAC Shared Services" (HRSS) was transferred to the Manila Shared Services Center (MSSC) in 2016. Its mission is to accompany ICRC employees whose contract is subject to Swiss law (4,000 people) in their HR administrative requirements to ensure a smooth professional journey in the organization. It is comprised of different services such as HR Administration & Contracts, Global Mobility and other HR Specialists. The HRSS also extends its services to the entire workforce of the ICRC through iDevelop request processing, and to HR services providers via its Business Proximity Support (BPS). As of 2022, a new set of services was offered to ICRC employees under resident contracts (13,000 people) to administer and International Retirement and Savings Plan (IRSP).
Under the supervision of the IRSP Team Leader or his/her deputy, the IRSP HR Administration Officer is responsible for carrying out the tasks necessary for the administration of the IRSP, as described in this job description.
MAIN RESPONSIBILITIES
Data analytics
- Optimizes processes in line with best practices and keeps documentation up to date
- Keeps Data Management documentation updated.
- Assists stakeholders in reflecting on their performance measures, improvements in the functional area of expertise and provides ongoing support with data and analysis.
- Contributes to institutional reporting and dashboards by supporting colleagues in delivering reports, revisions and optimization.
- Ensures continuity and smooth transition of data entered into various system applications.
- Contributes to the development of the data model and usage of the referential data that supports analysis.
- Oversee and monitor accuracy and timeliness of IRSP processes, in line with the Service Level Agreement.
- Proactively communicate with the stakeholders concerned (Finance, HRSS, or HQ Counterparts) for any changes pertaining to ways of working, policy, or system updates/downtime.
- Assists in improving, developing & applying data quality monitoring processes & tools (dashboards etc) and contributes where appropriate in DQ controls automation.
- Monitors data quality controls and consolidates, cleans and implements corrective actions.
- Performs four-eye/buddy check to the tasks performed by HR Officer 1 and 2
Other tasks
- If necessary and upon request, provide ad hoc administrative tasks for the unit or department
- Being proactive with continuous improvement propositions for the team’s management processes and / or more generally the HR Shared Services
SELECTION REQUIREMENTS
- University degree, professional diploma or equivalent experience
- 2-3 years' professional experience in HR Shared Services
- Data analytics skills. Knowledge of BI, SQL, statistical packages, Tableau is an advantage
- Proven experience in HR administration, ideally in the administration of benefits and retirement plans
- Knowledge of and experience in HR shared services, including workflows, processes and key performance indicators
- Certification in HR an asset
- Good command of English, French language skills an asset
- Computer proficiency, including Microsoft Excel and working knowledge of HR information systems
WHAT WE OFFER
- Diverse and humanitarian-minded workforce
- An opportunity to contribute to institutional efforts to protect and assist conflict victims worldwide
- Training opportunities
- Flexible work schedule
How to apply
To be considered in this position, you will need to submit the following requirements in one PDF file to gva_msschr_recruitment_box@icrc.orgfollowing this format for the subject line: SURNAME First Name – IRSP HR Data and Analytics Officer:
- comprehensive and updated resume
- motivation letter
Deadline of application: 16 April 2022
Start date: ASAP
Duration of Contract: 12 Months
Office Address: 32/F Petron Mega Plaza, 358 Sen. Gil Puyat Ave., Makati City, Philippines
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*This vacancy is open to Philippine Nationals. ICRC will not facilitate any visa in relation to this employment. Only shortlisted candidates will be notified.