Country: Philippines
Organization: International Committee of the Red Cross
Closing date: 16 Sep 2022
Job Purpose
ICT Specialist manages and organizes all ICT systems and services in the location where s/he is posted. S/he assists the ICT Manager in designing and installing ICT infrastructure.
Main Responsibilities:
- Responsible in providing technical support
- Regular maintenance and monitoring of network infrastructure & systems
- Maintenance of telecommunication setup
- Inventory and asset/equipment management
- Responsible for installing or upgrading components, setting up software, assisting with network/server administration, and resolving all IT support issues
- Regularly evaluating IT systems to ensure they meet the necessary demands
- Evaluate connectivity issues, equipment, and software and hardware.
- Respond to IT issues; hardware maintenance, software, networking, etc.
- Provide helpdesk and technical support either by phone, remote access, or onsite
- Oversee troubleshooting for system errors
- Set up equipment for new employees
Selection Requirements:
- Bachelor’s degree or equivalent in information technology, computer engineering, computer science, or similar field of study
- Very good ICT knowledge plus good communication skills, both verbal and written
- 3 – 4 years’ troubleshooting experience in an area of the ICT service catalogue (e.g. workplace services, telecommunications, IT, helpdesk, etc.)
- Have both good work ethics and analytical skills, able to work in teams as well as independently
- Well organized, able to handle multiple tasks and prioritize, capacity to work under pressure
- Good history of continuous education and proven drive to increase skill set
- Certifications or Knowledge of FortiNet devices, Cisco Unified Communication (UC) - “SIP”, SDWAN, Network & System/Server administration are an asset
- Experience in Networking and System/Server Administration are a plus
- 1 year of people-management experience is a strong asset.
What we offer:
- Competitive compensation package
- Flexible work schedule
- Access to internal and external training opportunities
- International, multicultural environment
How to apply
Qualified applicants are requested to submit their updated and comprehensive resume and motivation letter in one pdf file to gva_msschr_recruitment_box@icrc.org, following this format for the subject line: SURNAME First Name – ICT Specialist.
Deadline of Application: 16 September 2022
Start Date: As soon as available
Only short-listed candidates will be notified.
This vacancy is open to Philippine residents ONLY