Base: ICRC Manila Shared Services Center
Job Purpose
The HR Shared Services is a central administrative delivery function whose purpose is to supporting ICRC HQ and mobile employees with administrative procedures related to their professional life path within the ICRC. It is comprised of different services such as, HR Administration & Contracts, Global Mobility and other HR Specialists.
Within the Shared Services, under the responsibility of the Payroll Specialist, the HRSS Payroll Officer is responsible for calculating, processing and payment of certain benefits, allowances and incentives. He/She is also responsible for responding to requests and questions relating to salary components on salary sheets. He/she will contribute to impact analysis of future payroll activities and changes as well as helping the Contracts and Administration sector and other SMEs by advising and training them on payroll – related process impacts in line with the ICRC policies and Swiss Labour Laws.
Main Responsibilities:
Payroll
· Process retroactive payments of benefits, mobility allowances and incentives for beginning and end of missions of employees under Geneva contract (Headquarters and Mobile)
· Responds to queries correctly and on time, about salary deductions or other salary components in the salary sheets received from the employees through the HR Ticketing system or via phone, end escalates to SMEs or other stakeholders if required
· Liaises with the GVA Payroll Team in exceptional approvals, disputes or disagreements
Quality Assurance
· Develops and keeps documents and processes up to date, adapts payroll processes following changes in legislation or internal regulations and guidelines
· Develops and updates necessary quality control mechanisms
· Participates in internal and external audits
· Upholds Data Protection and Data Privacy laws in contexts where ICRC operates as well as internal ICRC Data Protection regulations
· Provides support and guidance to other HR Administration teams in relation to Payroll processes, providing inputs for process improvements
Selection Requirements:
· University degree in HR or Business Administration
· At least 2 years’ experience working within Payroll Administration with knowledge of administrative aspects related to contractual obligations
· Excellent verbal and written communication skills in English, good conduct of French an asset
· Excellent critical thinking and analytical skills
· Excellent computer literacy
· Advanced level in Excel
· Experience using and knowledge of HR Information systems, in particular Success Factors (SAP) considered an asset
Your Profile:
· Exceptional customer service orientation: ability to apply, implement and enforce a defined framework, deal with the requests of employees, and other stakeholders while ensuring to maintain an open and engaging communication.
· Ability to perform tasks taking into account the priorities and deadlines.
· Ability to escalate relevant information to the team lead or SMEs.
· Excellent ability to interpret, to link and analyse information to understand situations and problems.
· Ability to present information and concepts clearly and concisely, both orally and in writing
· Ability to analyse the needs and make proposals for the process improvement.
What we offer:
· Diverse and humanitarian-minded workforce
· An opportunity to contribute to institutional efforts to protect and assist conflict victims worldwide
· Training opportunities
· Flexible work schedule
*This vacancy is open to Philippine Nationals. Only shortlisted candidates will be notified.
How to apply:
To be considered in this role, qualified applicants will need to submit a comprehensive and updated resume and motivation letter in one PDF file to gva_msschr_recruitment_box@icrc.org,*** following this format for the** subject line: SURNAME First Name – Payroll Officer.*
Deadline of application: 29 December 2020
Start date: Immediately**
Office Address: 32/F Petron Mega Plaza, 358 Sen. Gil Puyat Ave., Makati City, Philippines
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