Country: Philippines
Closing date: 10 Feb 2020
The International Committee of the Red Cross (ICRC) is a Geneva-based humanitarian organization that protects and assists victims of armed conflicts and other situations of violence without discrimination. It has been providing humanitarian aid in the Philippines for more than 70 years,with a permanent presence since 1982. The ICRC works closely with the Philippine Red Cross,its primary partner in the country.
Join the Supply Chain team of an international humanitarian organization. The ICRC Manila delegation is looking for a:
Regional Support Officer
ERP Supply Chain Management
(Based in Makati)
The Regional Support Officer provides second-level user support on Supply Chain Management modules of JDE Edwards ERP, related software solutions, and interfaces with legacy systems, within a given geographical area.
MAIN TASKS:
· Ensure that timely and appropriate second-level support is provided to users of JD Solutions (JD Edwards, OSCAR Light, IRIS, ProFiles) and interfaces with previous system
· Solves simple to moderately complex problems encountered by users
· Ensures that unsolved or complex issues are referred to third-level supprot staff
· Provides data and reports to Management
· Contributes to creating a shared knowledge base
· Ensures data consistency on supported sites.
· Assists with training and/or post-go-live supprot for newly migrated sites
· Carries out exceptional processes for small sites with limited capacity
· Participates in testing new functionalities and reports on new releases
· Contributes to the BUILD phase of projects (e.g. contribution to design,participation in test campaigns), on request
REQUIRED PROFILE:
A successful candidate will have:
· At least 2 years professional experience in Supply Chain Management
· University degree in a related field
· Proficiency in the use of JDE or equivalent ERP software (SAP, Oracle, INFOR, PeopleSoft, Microsoft Dynamics)
· Excellent computer literacy (Word, Excel)
· Excellent command of written and spoken English
· Previous experience in humanitarian work is a plus
· Good command of French and/or Spanish is a plus
ICRC offers
· A meaningful career within an international humanitarian setup
· Competitive compensation package
· Opportunities for continued learning and development
Closing date of application: 31 January 2020
Duration of contract: Open-ended
Start date: As soon as possible
How to apply:
*Applications will be reviewed on an ongoing basis until position is successfully filled. Recruitment may close before deadline of applications.
Qualified applicants are requested to send their comprehensive resume, cover letter to man_recruitment@icrc.org with subject line: SURNAME First name – MAN Regional Support Officer (cover letter, resume).
Office Address: 5F Erechem Building, Rufino corner Salcedo Streets, Legaspi Village, Makati City, Philippines
Only shortlisted candidates will be notified. A valid NBI clearance must be submitted once shortlisted.
To learn more about the ICRC in the Philippines, please visit our website www.icrc.org/ph and follow us on Facebook www.facebook.com/ICRCph.